Need some IT brainstorming? With over 25 years of experience, we can help! We are happy to be part of your business strategy meetings so we can give you IT advice as needed.
One of our clients wanted to transition from running their entire business in QuickBooks to an inventory management system. We were part of the meetings that discussed needs and wants, we found several potential systems, we scheduled demos, and we helped the software vendor implement the solution.
When calling in, our clients have an average wait time of less than 15 seconds. We respond to emailed requests within 30 minutes.
Sometimes our clients aren't sure if they should call or email an IT issue. They'll say, it's not necessarily an emergency but.... And we say, don't worry, just give us a call.
We deal with your IT vendors such as Internet Service Providers (ISP), phone providers, copy machine maintenance companies, etc. One call to us and we take care of the rest.
One of the things we often do for our clients is change Internet providers. Normally, this would be very stressful for a business because there are a lot of moving parts with two providers. Most IT support companies (MSPs) don't do this. But we do. The only thing our clients have to do is read the contract and sign it.